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| "I want to say a word of thanks for the great service I have received from your company. I recently ordered a memory upgrade for a Compudyne laptop computer. I used the internet service which you provide and I was extremely pleased with the ease of ordering, and the speed in which you filled my order. You even shipped the item a faster way than I had indicated on the order. It was appreciated. The memory is working great. I have found a good company that I expect to order from again in the future. Thanks again." - Hammond A. Coates, First Baptist Church of Springfield (Springfield, VA) | |
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Placing an Order from within the United States To place an order correctly, perform the following steps :
Some Questions and Answers : I would like to place an online order, but I don't have a credit card. What should I do? You should ask a friend to place the order for you, and then you can pay your friend. Can I place an order and have you ship it to another address, like my work address? Yes. Simply enter a different Shipping Address in the form provided. PLEASE NOTE, however, that shipments to different addresses take longer to process due to our verification process to avoid credit card fraud. After I place an order, how long will it take before I receive it? If there are no problems with your method of payment (such as credit card information, etc.) then it depends on what you order and where you are located. If you are in Canada or the United States, you will receive your order anywhere from between 2 business days to 10 business days. If you are outside Canada and the United States, you will receive your order anywhere from between 4 business days to 10 business days. One very important thing to remember is this: All shipping methods, such as 2nd Day Air, etc., are counted from the day we ship, and NOT from the day you place the order. In other words, let's say you place the order on a Monday, and you choose 2nd Day Air as the method of shipment. It does not necessary follow that you will receive your order the following Wednesday, since we may ship your order to you on Tuesday, or sometimes even later, depending on what you are ordering and which of our distribution points have the product in stock. But if you claim that all listed products are in stock, then why can't you ship my order on the same day I place it? We cannot ship any order paid with a credit card without the prior approval of our merchant credit card processor, which has to conduct their fraud diligence, and sometimes they take two days to approve your order. There also could be several reasons why we cannot ship your order on the same day. The most common one is that if you are ordering two or more items, like a battery and a memory module, the chances are that one item will have to come from one of our distribution points, and the other item will come from another distribution point. If we ship both items to you directly from both of our distribution points, then you will incur two shipping charges, instead of just one. So to save on shipping charges, we have to wait for both items to be shipped to one central location from which your entire order will be shipped to you. If you don't mind paying for shipping charges for each individual item separately, then you can always include a comment with your order. I may be ordering a certain memory upgrade. How many pieces will I be getting with my memory upgrade order? Please click here. Will you be sending me modules with Tin/Silver leads (contacts) or modules with Gold leads/contacts? Please click here To ensure that you are ordering the right product, we ask that you PLEASE scroll up and down the entire page before choosing the item you wish to order. There are many computers whose models or model numbers sound and seem almost identical, but may use different upgrades. An example would be a Compaq Deskpro 450, very distinct from the Deskpro 4/50. These two machines are not identical. One can use a 16MB module but the other cannot. And then there are the AcerNote 350, and the AcerNote 350 Model 356, which use different upgrades altogether. Even worse, for example, there is an IBM PS/Valuepoint 6384-M50 which uses a completely different upgrade than that used in a PS/Valuepoint 6384-M52. Then there is the Green753 and the Green753+, which again use completely different upgrades. And the list goes on and on. So PLEASE scroll up and down the entire page until you are sure that you have chosen the right product, and have written down the CORRECT part number. If you have looked at the entire page and are still not sure, please send us an email inquiry BEFORE you place your order, and we will do our best to respond immediately. If you still have any questions whatsoever, please visit our page on Frequently Asked Questions or send us a message through our Contact Us form so that we can respond immediately to your concerns. To determine how much you will be charged for shipping and handling, please visit our page on Shipping Rates before you place this order, after which you can come back to this page. You may also want to visit our Part Numbers page or our Sitemap. |
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